Elite Conditioning – Privacy Policy
Effective Date: 05 March 2024
Elite Conditioning takes your privacy seriously and is committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and store your personal data when you use our website and services.
1. Information We Collect:
We may collect the following personal information from you:
- Contact Information: Name, email address, phone number.
- Basic Information: Height, weight, date of birth (optional for adults, not collected from minors).
- Health Information: Medical conditions, allergies, injuries (with your explicit consent only).
- Usage Data: Information about how you use our website, such as pages visited and time spent.
2. How We Use Your Information:
We use your personal information for the following purposes:
- To provide and manage your personal training services: This includes scheduling sessions, customizing training programs, and communicating with you about your progress.
- To improve our website and services: We may use your usage data to analyze how you use our website and improve its functionality and user experience.
- To send you marketing communications (with your consent): We may use your contact information to send you newsletters, promotional offers, and other marketing materials. You can unsubscribe from these communications at any time.
3. Lawful Basis for Processing:
We rely on the following lawful bases for processing your personal data:
- Contractual Necessity: We need to process your personal data to fulfill our contractual obligations to you, such as providing you with personal training services.
- Consent: We will obtain your explicit consent before processing your health information or sending you marketing communications.
- Legitimate Interest: We may use your information for our legitimate business interests, such as improving our website and services, provided that these interests do not override your rights and freedoms.
4. Data Sharing:
We will not share your personal information with any third party without your consent, except in the following limited circumstances:
- To third-party service providers: We may share your information with third-party service providers who help us operate our business, such as website hosting providers and appointment scheduling software. These providers are contractually obligated to keep your information confidential and secure.
- To comply with legal obligations: We may disclose your information if we are required to do so by law, such as in response to a court order or subpoena.
5. Data Retention:
We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, or as long as we are required to do so by law. Once your information is no longer needed, we will securely delete it.
6. Your Rights:
Under the GDPR, you have the following rights:
- Right to access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to restrict processing: You have the right to restrict or object to how we process your personal information.
- Right to data portability: You have the right to request that we transfer your personal information to another controller.
7. Contact Us:
If you have any questions about this Privacy Policy or your rights under the GDPR, please email us info@eliteconditioning.co.uk
8. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website. This Privacy Policy is effective as of the date stated above.